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Water damage restoration in Toronto


Water Damage Restoration

GTA Restoration offers water damage restoration across Toronto and the GTA. We help homes and businesses after leaks and floods. Our team removes water, dries wet areas and plans repairs.

Water can hide under floors and behind walls. For this reason, we check more than the wet spots you can see.

Call 416-800-0000

First Steps After a Leak or Flood

First, keep people and pets out of unsafe rooms. Do not enter standing water near wires, outlets or powered items. If water may have reached these, call your power company for help.

Stop a leak only if you can reach the shut-off valve safely. Then, take photos from a safe place and call for cleanup help. Stay clear of weak walls and sagging ceilings.

Find and Stop the Water Source

Leaks may start at a pipe, roof, drain or appliance. Rain and sewer backups can also flood a home. However, cleanup alone will not fix an active leak.

Our leak detection service can help find the source. Once crews control the water, they can plan the next steps.

Water Extraction and Moisture Checks

Next, crews use pumps and other tools to remove water. They check wet walls, floors and cabinets with moisture meters. These checks help show where the water has spread.

Some areas may look dry but still hold moisture. Therefore, crews also check for dampness below the surface.

Structural Drying

Air movers help damp surfaces dry. Dehumidifiers draw moisture from the air. Together, they support our structural drying service.

Crews track moisture levels and adjust the setup as needed. For example, some parts of a room may dry sooner than others. Ask the team before you move or switch off any equipment.

Water Damage Cleanup and Mould Control

Some wet materials can stay after cleaning and drying. However, badly damaged items or those soaked with sewage may need removal.

Keep away from sewage and floodwater. These losses need extra care. Prompt cleanup and drying also help reduce mould risk. Read Health Canada’s flood cleanup advice to learn more.

If you already see mould, tell the crew before work starts. Our mould removal service can help address the growth and its moisture source.

Repairs and Work Records

Once the area is clean and meets its drying goals, crews can plan repairs. Work may include walls, floors, trim or paint. The damage and scope of work affect the cost and time.

Also, save photos, receipts and work notes for your insurer. These records help explain the loss. However, your policy and the cause of damage affect what your insurer covers.

Help for Homes, Condos and Businesses

Tell the team which rooms you need to use during the work. In a condo, also notify building staff. They can help arrange access and check whether the leak affects nearby units.

For more detail, read our water damage restoration process guide.


Need Water Damage Restoration?

Get 24/7 help with water removal, drying and cleanup across Toronto and the GTA.

Call 416-800-0000

Learn More

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For non-emergencies use our contact form

Water Damage Restoration Advice

A clear plan helps you manage the work after a leak or flood. First, keep safe. Then, share useful details with the crew and keep track of each step.

Explain How the Leak Started

Tell the crew where you found water and when it appeared. Also, point out past leaks in the same spot.

Keep Water Damage Records

Take photos when safe. Then, save receipts and work notes in one place so you can track the loss and repairs.

Plan Access for Water Extraction

Share entry details before the visit. For condos, also ask building staff about parking, lifts and rules for crews.

Ask About Hidden Moisture

Ask which walls and floors need checks. For example, water may hide beneath a floor that looks dry.

Follow the Structural Drying Plan

Keep space clear around drying equipment. Before moving it, check with the crew so the setup can work as planned.

Check Items Before Removal

Ask what crews can save and what needs removal. Then, take photos of damaged items when safe.

Stay Out of Unsafe Rooms

Keep people and pets away from sewage and other hazards. Instead of handling wet items yourself, ask the crew about safe next steps.

Watch for New Damp Spots

Note new stains, damp patches or musty smells. If these return, tell the team so they can check the source.

Review the Repair Plan

Check the work and cost before repairs start. In addition, ask your insurer which costs your policy covers.

24/7 Water Damage Restoration

GTA Restoration helps homes and businesses across Toronto and the GTA. Call any time to discuss water removal, drying and repairs.


Need help after a leak or flood?
Talk with GTA Restoration about the next steps for your property.

Call 416-800-0000



GTA Service Centre

 

Water Damage Restoration FAQs

What should I do first after water damage?

First, stay clear of standing water and unsafe rooms. Stop a leak only if you can reach the valve safely. Then, call for help.

How soon should cleanup start?

Call as soon as you spot the damage. However, crews must check for hazards before cleanup starts.

Can water stay hidden after cleanup?

Yes, walls and floors can hold moisture out of sight. For this reason, crews use moisture readings to guide drying.

Does every wet item need replacement?

No, some items can stay after cleaning and drying. However, sewage or severe damage may mean crews need to remove them.

How long does drying take?

Each job differs. The materials and amount of water affect the time. Therefore, crews check moisture levels throughout the work.

Do you offer 24/7 water damage restoration?

Yes. GTA Restoration offers 24/7 water removal, drying and cleanup across Toronto and the GTA.

Need water damage help? Call 416-800-0000.


We Work Direct with All Insurance Companies

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Emergency? Immediate response 24/7

416.800.0000

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We cover all GTA 24/7.

Head Office:
250 Consumers Rd,
#10
Toronto, ON
M2J 4V6,
Open 24 hours

Downtown Office:
1 Toronto St,
#10
Toronto, ON
M5W 1A1,
Open 24 hours

For non-emergencies use our contact form


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    Head Office:
    101 Lebovic Ave,
    Unit #10
    Scarborough,
    ON, M1L 4T7
    Hours
    24-Hours Open

    Downtown Office:
    250 Yonge Street,
    Unit #1A
    Toronto,
    ON, M5B 2L7
    Hours
    24-Hours Open

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