Emergency? 24-Hours
416-800-0000
The GTA Restoration team helps homes and businesses after water, fire, smoke and mould damage. 
We bring cleanup, drying and repair planning together. First, we listen to what happened. Then, we check the site and explain the work it may need.
The GTA Restoration team helps you make sense of property damage and plan the work ahead. A leak, fire or sewage backup can affect more than one room. That is why we look at the loss as a whole, then explain the cleanup steps in plain language.
When you call, tell us what happened and whether the source is still active. Also, let us know about wet rooms, smoke, odours or access limits. We can then discuss crew availability and what needs attention first. At the site, we check the areas we can reach safely.
Some jobs need several types of help. For example, a fire may also leave wet floors and walls. Our work includes water cleanup, structural drying and fire and smoke cleanup. We also provide mould removal. The damage and materials help guide the scope of each job.
A family home, condo and shop each have different access needs. Our restoration crew discusses entry, work areas and shared spaces with you. In a condo, this may also involve the property manager. Tell us about pets, tenants or business hours so we can plan around them.
Ask who to contact for updates and how each stage will work. For example, photos, work notes and moisture readings help explain progress. If we find hidden damage, we discuss what it means for the plan. We can also share work records with your insurer, but the insurer decides coverage.
Before work starts, ask about the crew’s relevant training, insurance and any trade credentials the job needs. In addition, a written scope should explain the work, costs and exclusions. For more guidance, read Ontario’s guide to home repairs and choosing a contractor. Clear questions help you make an informed choice.
Call 416-800-0000 for 24/7 help in Toronto and the GTA. Share a short description of the damage and your location. Then, we can discuss the next step for your property.
Speak with GTA Restoration about cleanup, drying and the next step for your property.
For non-emergencies use our contact form
Property damage can bring a lot of questions at once. Our restoration team helps you plan the work and understand each stage. These details can make your first call and the work that follows easier to manage.
Tell us what happened, where the damage is and whether it is spreading. Also, mention known hazards. In turn, these details help us understand the loss before we discuss a visit.
Ask who will handle questions about your job and how to reach them. If several people manage the property, choose one contact to share updates. As a result, everyone can follow the same plan.
Let us know about keys, parking, lifts and entry rules. In a condo or shared building, access may need approval from staff. For this reason, plan site access before the crew arrives.
Ask what the quote covers and which items need a separate price. For example, cleanup and rebuilding may involve different stages. Then, review the scope with us before the work starts.
Our water damage crew plans water removal and drying around the wet materials. We also check for moisture beyond the obvious wet patch. Next, we use those findings to plan drying or repairs.
Different types of damage need different cleaning methods. Our team checks what is involved, then explains the approach. Some losses may need both fire cleanup and drying before repairs.
Tell the GTA Restoration team who uses the property and which routes must stay clear. Then, we can discuss work areas and access limits. Ask before entering an active cleanup area.
Hidden damage may become clear as work goes on. If the scope needs to change, ask how that affects cost and timing. Also, keep a copy of any agreed changes for your records.
Photos, moisture checks, notes and bills help show the work involved. We can also provide these records for your claim. However, your policy and the cause of the loss affect what your insurer covers.
Before repairs begin, ask what cleanup or drying work remains. Also, review the proposed finishes and any further checks the job needs. A clear handover helps you plan what comes next.
Tell us about your property and the damage. Call for 24/7 help in Toronto and the GTA.
Service Areas Across Canada
GTA Restoration serves communities across Canada, including Toronto and the GTA. U.S. locations are opening. Browse our Canadian service areas below, and contact us to confirm services and availability for your address.
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We help homeowners, tenants, business owners and property managers in Toronto and the GTA. However, the work depends on the damage and property.
Yes. Some losses need both services. First, we check the damage, then explain which cleanup and drying steps the property needs.
Call 416-800-0000 for 24/7 help and current availability. Timing depends on your location, the loss and the crews available.
Ask about relevant training, insurance and any trade credentials needed for your job. Confirm who will carry out each part of the work.
We can provide photos and work records to support your claim. However, your insurer decides what your policy covers.
Direct Billing & Insurance Claims
Ask your insurer about coverage, deductibles and the records it needs.
In-House Financing Available
Financing up to 24 months. No interest. No money down. Ask us about the terms.
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Call Us 416-800-0000
Emergency? 24/7 Restoration Help
We cover all GTA 24/7.
Head Office:
250 Consumers Rd,
#10
Toronto, ON
M2J 4V6,
Open 24 hours
Downtown Office:
1 Toronto St,
#10
Toronto, ON
M5W 1A1,
Open 24 hours
For non-emergencies use our contact form
Not sure what you need?
Call us today to find the best product for your situation.
Head Office:
101 Lebovic Ave,
Unit #10
Scarborough,
ON, M1L 4T7
Hours
24-Hours Open
Downtown Office:
250 Yonge Street,
Unit #1A
Toronto,
ON, M5B 2L7
Hours
24-Hours Open
Our Team
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