Contact GTA Restoration | Toronto & GTA | 416-800-0000

Contact GTA Restoration for property restoration enquiries across Canada. Call 416-800-0000 in Toronto and the GTA, or 1-800-506-6048 elsewhere. We are opening U.S. locations; contact us to confirm current availability for your address. Use the form below for a general enquiry.

Contact GTA Restoration by Phone

For an active leak, flood or other urgent property damage, phone us rather than waiting for a form reply. Tell us the address and what is happening. We will discuss the next step, access and the work your property may need. Arrival times depend on the job and availability.

Send an Enquiry

Include a phone number, property location and short description of the problem. For example, tell us which rooms are affected and whether the source is still active. Please leave out payment card details, passwords and private insurance documents.

Help Us Understand the Job

If you manage a building, include the site contact and access arrangements. Also, mention locked areas or restrictions that may affect an inspection. For a rental enquiry, give the dates, room size and type of equipment you are considering. Our equipment rental page explains the available categories.

You can also read about mould remediation and specialty drying before calling. However, a general description cannot replace a review of the property.

Report a Toronto Basement Flood

The City of Toronto’s basement flooding guide explains how to report flooding to 311. If you plan to make a claim, contact your insurer about coverage and required records. Your insurer decides coverage under your policy.

Plan Your Restoration Enquiry

Clear details help us plan the next step for restoration services in Toronto and the GTA. Call for urgent requests. Use the enquiry form for questions that can wait for a reply.

Confirm the Service Address

Give the street, municipality and unit number where work is needed. Confirm the location first, as your billing address may be different.

Explain What Happened

Describe the damage and when you first noticed it. Say whether you know the source or only suspect it, and whether water is still entering.

Describe the Affected Rooms

Mention the floor level and materials that look wet or damaged. Photos can help explain the situation, although hidden conditions may need an inspection.

Share Known Access Limits

Tell us about parking, stairs, lifts and locked doors. For a condo or business, arrange one site contact who can answer questions and provide entry.

Flag Known Hazards

Report sewage, damaged wiring or other known risks when you call. Do not enter restricted areas for photos. Share any directions from emergency crews.

Ask About the Work Scope

Ask what the estimate includes and what remains outside it. Also, agree on how added work and costs will be approved before the scope changes.

Keep Insurance Questions Separate

Your insurer explains coverage, deductibles and claim records. We discuss the restoration work. We cannot promise claim approval, so confirm policy questions with your insurer.

Check Equipment Rental Details

For rentals, ask about the model, dates, price, power needs and return terms. Confirm availability and operating instructions before making plans around a particular machine.

Discuss Financing Terms

Our current offer is up to 24 months, no interest and no money down. Ask about the terms and payment schedule before agreeing to work.

Choose the Right Contact Method

Leave a number where we can reach you. If the situation becomes urgent after you send a message, phone and explain what has changed.

Contact GTA Restoration to discuss your Toronto or GTA property and the next step.

Call 416-800-0000

Service Areas Across Canada

GTA Restoration serves communities across Canada, including Toronto and the GTA. U.S. locations are opening. Browse our Canadian service areas below, and contact us to confirm services and availability for your address.

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Head Service Location

Contact Questions

Where does GTA Restoration work?

We serve communities across Canada, including Toronto and the GTA. U.S. locations are opening. Give us the property address and unit number so we can discuss the work needed and confirm current availability.

Should I call about urgent damage?

Yes. Phone 416-800-0000 in Toronto and the GTA, or 1-800-506-6048 elsewhere, for 24/7 restoration help rather than waiting for a form reply. Explain what is happening and whether the source is still active. We will discuss the next step and confirm availability for your job.

What details belong in my message?

Include your phone number, property location and a brief description of the affected rooms. Tell us when you first noticed the problem and mention any access limits. Leave out payment details, passwords and private insurance documents.

Can you confirm insurance coverage?

Your insurer decides coverage under your policy. We can discuss the restoration scope and records for the work, but we cannot approve a claim. Ask your insurer about deductibles and required documents, and keep copies of your invoices.

How do I ask about equipment rental?

Tell us the rental dates, room size and equipment type. Ask us to confirm the model, availability, price and return terms before planning around a particular unit. Also, check its power needs and ask for the operating instructions.

Direct Billing & Insurance Claims

Ask your insurer about coverage, deductibles and the records it needs.

Payment options

In-House Financing Available

Financing up to 24 months. No interest. No money down. Ask us about the terms.

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Emergency? 24/7 Restoration Help

416-800-0000

We cover all GTA 24/7.

Head Office:
250 Consumers Rd,
#10
Toronto, ON
M2J 4V6,
Open 24 hours

Downtown Office:
1 Toronto St,
#10
Toronto, ON
M5W 1A1,
Open 24 hours